It's important to remember that there is more than one way to maintain a successful platform. Realistically, most upstart competitors realized they had no chance of entirely supplanting the entrenched systems of the time. Most sought to provide alternatives that intended to coexist among a variety of other systems.
At the same time however, the real reason for limited competition in the desktop OS market is closely tied to the advantages of a homogenized market. Developers want to have the widest possible market for their products, and that favors large platforms that can support the critical mass of sales required to survive.
1980-1985: 8-Bit Platforms
That left customers uncertain about which platform they should invest; what if the next great app happened to get attached to a different set of hardware, leaving their computer obsolete?
The answer is conveniently provided by history, which tells us unequivocally: it depends.
For example, the Apple II enjoyed success as a unique platform based on its simple, easy to extend hardware. The Apple II was not software compatible with CP/M, but could run CP/M programs using an add-on Z80 card. This type of "stop-gap" backwards compatibility has repeated throughout history as the most ideal way to deliver a new platform.
Notable platform lesson: provide an optional, burnable bridge with the past, and use it to lead existing users into a significantly better platform.
Apple's success in releasing an entirely new platform was duplicated by IBM. While Apple offered hardware innovation as the first ready to use, consumer computer system, IBM introduced their new platform largely upon their corporate name and powerful reputation in the business market.
In 1983, Steve Jobs tried to recruit Estridge as president of Apple Computer. Estridge turned Jobs down, and was killed two years later in a commercial plane crash, while flying for IBM. Had he accepted the Apple position, both Estridge and Apple would have experienced a dramatically different future.
The PC market
In the fractured marketplace of 1981, IBM's entry, while not technically sophisticated or novel, provided a seemingly mature foundation for development. IBM had the resources to stay in business and keep up with advances in technology, so buying IBM's PC was an easy decision to make, particularly for businesses.
IBM's stature also brought developers to the new PC. Notable examples are the Lotus 1-2-3 spreadsheet, which copied from VisiCalc and eventually replaced it as the killer app for running numbers, and WordPerfect, which became the new standard for word processing. This support helped the PC to become rapidly established as the new standard, despite being an entirely new platform. Once established, most competitors found little reason to build their own new platforms, and instead sought to copy IBM's hardware, where the real momentum was.
That demonstrated that hardware innovation isn't enough to float an aging platform, particularly when competitors can match the hardware innovations using a better or at least more popular software platform.
Since little was expected of early disk-based operating systems, it may seem like there should have been more competition for alternatives to DOS. However, there was effectively no market for an alternative DOS for the PC, just as there was little market for an alternative DOS for the Apple II.
Notable platform lesson: it’s difficult to compete against free; bundle software and hardware to avoid competitors getting in the way.
Platform Control
While Apple owned their entire Apple II platform, the IBM PC was a platform built between IBM and Microsoft. That made a vast difference in the outcome of Apple and IBM's attempts to maintain control over the platforms they introduced.
While some seem to think that IBM won a war against Apple by allowing cloners to license their PC design, in reality both Apple and IBM tried to prevent competitors from copying their hardware.
Apple sued Franklin for copying the Apple II ROM and won. IBM's ineffectual efforts to prevent vendors from rolling out PC clones was more difficult because the PC was so easy to copy without legally infringing on any of IBM's technologies.
While rushing the PC product to market got IBM's platform established, it lost its leadership position for exactly the same reason. Had IBM rolled out a more sophisticated and powerful system even a few years later, they may have risked entering the market late, and possibly may have faced a more dominant Apple or entrenched market for CP/M.
That seems unlikely in retrospect however; instead, a stronger entry from IBM almost assuredly would have cleaned up the market anyway, and would have also been harder for competitors to copy, simply because IBM would have owned the entire platform, and it would have required far more sophistication to clone.
The PC was built from readily available commodity parts; had IBM released the advanced PC brewing its its labs, it would have owned the platform from chip fabrication to software, and cloners would have been stuck with copying CP/M, the Apple II, or trying to introduce an entirely new platform.
On the software side, Microsoft had little difficulty in preventing competition. After Compaq and others cloned the IBM PC hardware, they readily signed up with Microsoft for its MS-DOS; that effectively took hardware market share away from IBM, and entrenched Microsoft's DOS as the standard, and the driver of the PC platform.
Notable platform lesson: don’t release technology that is easy to copy and expect to maintain ownership, and don’t partner with cutthroats.
The non-PC Market
The Apple II continued to sell to home and education markets, but never gained much of a foothold among business users, where the PC was quickly becoming the de facto standard.
First, the Apple III intended to offer an entirely new platform with only limited compatibility with the Apple II; it purposely couldn't use many of the Apple II's more advanced features. The III also earned notoriety for hardware problems resulting from being rushed to market. The Apple III offered little advancement over the Apple II, and it was more expensive than other CP/M computers, so it likely would have failed even if IBM's PC hadn't been introduced just in time to nail it dead.
It failed miserably, for many of the same reasons as the Apple III. It offered few benefits over the Apple II or its competitors, it was overpriced, it delivered crippled compatibility with the IBM PC, and its quality was criticized, particularly its innovative wireless keyboard.
Notable platform lesson: sloppy, incompatible cousin platforms are not a good money maker.
The C-64's improved graphics and sound features and its low price made it wildly popular as a home computer and games system. Coleco and Atari proved that simply offering a cheaper alternative wasn't enough to develop a sustainable platform.
Platform Perception vs. Reality
IBM is largely given credit for establishing the business PC market. However, the PC platform was really driven by Microsoft. IBM not only handed the software reigns to Microsoft, but they also lost hardware leadership and their market share to cloners.
Notable platform lesson: there isn't much room to compete within a platform, and there can be only one driver.
Apple was one of the few companies to maintain its 8-bit platform long enough to earn the capacity to jump to the next level. Apple was already busy working on its next major platform: a powerful, graphical computing environment that would become the Macintosh. While released in 1984, I'll present the Mac and its competitors in the next epoch of computing: 1985-1990.
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